Terms and Conditions
The following terms and conditions represent an agreement between you and More Contract, Inc.(d/b/a BOXI by Semihandmade), a California corporation, and its affiliates and subsidiaries (hereinafter “BOXI”). By using our services and/or placing an order for our products, you agree to these terms, agree that all aspects of your order have been reviewed and meet your approval, and that you have had all your questions and concerns adequately handled by BOXI by Semihandmade through its representatives and/or employees.
Due to the customized nature of each order, at this time all orders are non-refundable and cannot be returned or exchanged, and we are not able to accept any changes or cancellations to any order. ALL SALES ARE FINAL.
Lead Times: Lead times begin once the order has been finalized and paid for. You acknowledge that listed lead times are not guarantees, and can fluctuate for various reasons.
We take great care in packing your BOXI cabinets, and stand behind our shipping partners. We ask that customers check their delivery upon arrival, and notify us of any problems within 3 business days. Documenting damage is vital, so please take photos of the damage, report the damage to the driver and note it on the delivery receipt.
Any physical damage to the outside of packaging MUST be photographed and reported. All damage claims are void if not reported to BOXI within 3 business days of delivery. Ensure that you keep all packaging and damaged items, as the shipping company may claim these as part of their damage investigation.
Please send all photos and an explanation to BOXI customer service at firstname.lastname@example.org.
Amendments to these terms
These terms and conditions are effective as of February 10, 2021. We may need to make changes to these terms and conditions from time to time and for any reason, including to reflect updates to our products or website, or to reflect changes of law. If we make a material change to these terms and conditions, it will be effective thirty (30) days following our sending of a notice to you or our posting of the amended terms through the website or our products. By continuing to use our website or order our products, you will be deemed to have agreed to and accepted any amendments.
You consent to receive notices, including updates to these terms and conditions, disclosures and other communications, electronically from us at the email address you have provided.
Disclaimer of warranties
WHILE OUR GOAL IS 100% ERROR-FREE WEBSITE AND EXPERIENCE, WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, PRICING, TIMELINESS, PRODUCT SPECIFICATIONS, OR RELIABILITY OF YOUR ORDER OR ANY CONTENT ON OUR PLATFORMS. BOXI by Semihandmade WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY HARM TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR ACCESS TO OR USE OF OUR SERVICES, OR ANY CONTENT. YOU ALSO AGREE THAT BOXI RESERVES THE RIGHT TO REVOKE ANY STATED OFFER AND TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS (INCLUDING, WITHOUT LIMITATION, AFTER AN ORDER HAS BEEN SUBMITTED, PAID FOR, AND/OR ACCEPTED). WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.
Disclaimer of warranties customer service; disputes
If you have any questions or concerns, please contact our customer service at email@example.com. If you have any questions or concerns regarding how BOXI manages, accesses or uses your personal information, please email us at firstname.lastname@example.org.
In the event that our customer service team is unable to resolve your concern, by using BOXI’s services you unconditionally agree that all claims relating to your access or use of our services (including our website), including our disputes arising out of, or related to, any of our products or services, will be resolved entirely through binding individual arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law apply to this agreement.
Please note that there is no judge or jury in arbitration, no class actions, and court review of an arbitration award is limited. An arbitrator, however, can award on an individual basis the same damages and relief as a court, including injunctive and declaratory relief or statutory damages, and must follow these Terms as a court would.
You agree that the arbitration will be conducted by either the American Arbitration Association ("AAA"), adr.org, or the Judicial Arbitration and Mediation Services ("JAMS"), jamsadr.com. Payment of all filing, administration and arbitrator fees will be governed by the AAA's or JAMS' applicable rules.
We each agree to bring any dispute in arbitration on an individual basis only, and not on a class, consolidated, representative or collective action basis. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial or to participate in a class action against the other. In addition, we both agree that we each may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA OR JAMS RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR BOXI by Semihandmade WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.